What is FASTag?

FASTag is a device which uses Radio Frequency Identification (RFID) technology for making toll payments directly while the vehicle is in motion. FASTag (RFID Tag) is affixed on the windscreen of the vehicle. FASTag enables a customer to make the toll payments directly from the account which is linked to FASTag.

FASTag offers the convenience of cashless payment along with benefits like savings on fuel and time as the customer does not has to stop at the toll plaza.

The toll fare is directly deducted from the linked account of the customer. FASTag is also vehicle specific and once it is affixed to a vehicle, it cannot be transferred to another vehicle. FASTag can be purchased from any of the NETC ( National Electronic Toll Collection) Member Banks. If a FASTag is linked to the prepaid account, then it needs to be recharged/ topped-up as per the usage of the customer.

If adequate balance is not maintained by the customer, the FASTag gets blacklisted at the toll plaza. In such a scenario if the customer travels through a toll plaza without recharging then he won’t be able to avail the NETC services and would be required to pay the toll fare through cash.

How you can purchase FASTag?

You can purchase FASTag using the following ways:

1) Through Digital Payment Application

• Apply for your FASTag at any digital payment application such as Paytm Payments Bank
• Upload the required documents on the portal, as requested
• Make the payment for your FASTag
• Your FASTag will be delivered to your registered address in a few days

2) Through Banks

-Visit any bank that offers the FASTag facility and fill in the FASTag application form

-Submit the required documents, along with the form to the concerned official, as requested

-Make the payment for your FASTag

-Your FASTag will be delivered to your registered address in a few days.

3) Through Toll Booth

• Visit any of the POS (Point of Sale) terminals located at various toll plazas
• Remember to carry all the required documents and their original copies when you visit a POS for verification of your FASTag application
• The issuing agency will then verify all your documents closely before accepting your application
• After the registration of your vehicle for FASTag, a representative from the concerned issuing agency will fix the FASTag on your vehicle’s windshield

4) At Select Shops ( Paytm banking correspondent network )

Paytm has tied up with select stores for its users to buy FASTag. All you have to do is follow these steps-

• Open the Paytm app on your mobile device
• From the ‘Search’ icon on the home page, search for ‘FASTag’ and press ‘Enter’
• Under the section ‘My Paytm FASTag’, click on ‘Buy from Nearby Store’
• Now, allow your device to access your location
• You will then be able to see a list of all nearby stores (along with their calling details and the distance) which allow the purchase of Paytm FASTag
• All you need to do is give your closest store a call and visit to get your Paytm FASTag

You can also read : FASTAG rules you must know while passing your vehicle through NHAI Toll Plaza

How to Activate FASTag?

There are two different ways through which you can activate your FASTag. Explained below are the details of both of them-

• Self-activation of FASTag– After you have purchased your FASTag from a POS terminal or an online platform, you have the option of activating your FASTag on your own. All you need to do is download ‘My FASTag App’ through Play Store or App Store on your mobile phone, create an account on the application and enter your vehicle’s details such as the Customer ID, RFID Number, Wallet ID, Vehicle ID. After entering the required details, you can go ahead to confirm and activate your FASTag. After activating, you will have the option to link your FASTag to any of your existing banks or prepaid wallets.

It is advised to link your FASTag to your Paytm wallet as it offers multiple benefits as compared to other banks or prepaid wallets. This is because apart from many additional benefits such as earning reward points, discounts vouchers, and cashback, Paytm eliminates the need to recharge your FASTag account every time you pass a toll plaza. With Paytm, all you need is to have some balance in your Paytm wallet and the FASTag toll amount will automatically be deducted from your wallet whenever you cross a toll plaza.

• Activation of FASTag at certified banks– You can visit your nearest bank branch to purchase and/or activate your FASTag. You can get your FASTag linked to your bank account at the bank’s branch itself.

Paytm Payments Bank also offers the option to purchase and/or activate your FASTag. You can contact the customer care team at 1800-102-6480 and/or write to the customer care team via email at fastag@paytm.com for further queries.

It is important to note is that you can apply for your FASTag KYC documentation at the time of activation. Additionally, you might also have to submit your vehicle’s RC (Registration Certificate) to the bank along with your FASTag application.

Benefits of having FASTag

• Time saver, as you don’t have to wait in long lines at Toll plaza.
• Easy tracking of money spent on Toll Plazas while going on trip.
• No worry of having change money as you don’t have to give money on toll plazas.
• Car owners can know when their driver has crossed a particular Toll Plaza (In and Out time).
• Great help in emergency travel.